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Terms & Conditions

Welcome to All NeedZ Mart! By accessing or using our website (www.allneedzmart.com), you agree to be bound by the following terms and conditions ("Terms"). Please read them carefully before making any purchase or using any part of our services.

    Product Information

    • The products listed on our Website are approved for sale in Bangladesh and comply with all relevant Regulations and Standards.
    • We provide accurate product descriptions, including information on composition, usage instructions, side effects, and precautions.
    • However, we do not warrant that the information is error-free, complete, or current.

    Ordering Process

    • To place an order, you can create an account on our Website/Mobile App or you can order directly by providing required information.
    • For ordering medicine, you are required to attach a valid prescription.
    • By submitting an order, you are making an offer to purchase the products at the prices indicated, including any applicable taxes and shipping fees.
    • We reserve the right to accept or reject any order in our sole discretion. Order acceptance occurs when we send you an order confirmation email.

    Pricing and Payment

    • All prices listed on our Website are in Bangladeshi Taka (BDT).
    • Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product at any time.
    • Payment can be made in full at the time of ordering or at the time of receiving the order. We accept payment via bKash, Nagad and your payment information is securely processed in compliance with relevant Regulations.

    Shipping and Delivery

    • We aim to process and dispatch orders promptly, typically within 24-48 hours of order confirmation.
    • Delivery times may vary depending on your location and the shipping method chosen. We are not liable for any delays caused by external factors such as transportation issues.

    Cancellation, Return and Refund

    • Please see our “Cancellation, Return and Refund” Policy.

    Liability and Disclaimers

    • While we take all reasonable measures to ensure the quality and safety of our products, we cannot guarantee their efficacy or suitability for individual users.
    • We disclaim all warranties, express or implied, regarding the products sold on our website.
    • In no event shall we be liable for any indirect, incidental, special, or consequential damages arising from the use of our products.
    • All products displayed on the Website/Mobile App are subject to change and are subject to availability.

    Governing Law

    • These Terms and Conditions shall be governed by and construed in accordance with the laws of Bangladesh. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in Bangladesh.

    Amendments

    • We reserve the right to amend these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our Website/Mobile App.